Help Center

1. What is ComplyShip?
ComplyShip is a maritime compliance and document-management platform designed to centralize certificates, technical documentation, tasks, reminders, audits, and reporting for vessels and fleet managers.
2. Who is ComplyShip for?
ComplyShip is built for shipping companies, ship managers, technical departments, Masters, and vessel operators who need reliable compliance tracking, automated reminders, and organized documentation.
3. What problems does ComplyShip solve?
ComplyShip simplifies and centralizes the entire fleet compliance process—especially in Environmental and Safety Management regulations. The platform provides a complete workflow for achieving and maintaining compliance, including:

Sampling kits

Delivery & logistics management

Clear sampling instructions

ISO 17025 accredited laboratory analysis

Detailed compliance reports

Ready-to-submit documentation for authorities

ComplyShip also eliminates the most common compliance challenges faced by shipping companies:

Missing or expired certificates

Lost or fragmented documentation

Manual and time-consuming compliance tracking

Delays in audits and inspections

Lack of visibility across the fleet’s compliance status
4. Does ComplyShip support multiple vessels?
Yes. The platform is designed to manage individual vessels or entire fleets, with separate dashboards, alerts, and documentation for each vessel.
5. Can I upload and manage certificates, manuals, and documents?
Yes. ComplyShip includes a structured Technical Document Database where you can upload, categorize, and track expiration dates, revisions, and updates.
6. Does ComplyShip send reminders before certificates expire?
Absolutely. ComplyShip provides automated alerts and reminders to ensure you never miss renewals, inspections, or deadlines.
7. Can external parties (Surveyors / Class / Labs) upload documents?

Yes, you can grant limited-access permissions to third parties to upload or share files directly to a vessel’s document space.
8. Is my data secure?
ComplyShip uses encrypted storage, secure access control, and industry-standard cybersecurity practices to ensure that all vessel and company data remains protected.
9. Can I integrate ComplyShip with other systems?
Yes. ComplyShip supports API integrations for fleet management tools, ERP systems, sensor data, and other maritime platforms (depending on your subscription plan).
10. Can I track compliance tasks and audits?
Yes. ComplyShip includes a task management module with scheduling, follow-ups, delegation, and automated reminders to ensure compliance actions are completed on time.
11. Does ComplyShip help with regulatory compliance (IMO, EU, VGP, etc.)?

Yes. The platform supports:

IMO documentation tracking

EU ETS monitoring support

VGP ballast water & discharge monitoring

Technical file management for pollution prevention equipment

Flag-state requirements
More modules can be added depending on your fleet’s needs.
12. Can I export reports?
Yes. You can generate and export:

Fleet status reports

Vessel compliance reports

Document lists

Expiry schedules

Exports are available in PDF, Excel, and CSV formats.
13. Is ComplyShip cloud-based?

Yes. You can access the platform securely from any device with an internet connection—no installation required.
14. How do I get started?
Contact us through the website, and our team will help you onboard your vessel or fleet, set up users, and configure all documentation and reminders.

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